FAQ
Frequently Asked Questions (FAQ)
1. What types of fishing gear do you sell?
We offer a variety of light tackle and lures specifically designed for anglers of all skill levels. Our selection includes spinning reels, fishing rods, and a wide range of lures tailored for different fishing environments.
2. Do you offer international shipping?
Yes, we do! We ship our products worldwide. Shipping costs and delivery times may vary based on your location. Please check our shipping policy for more details.
3. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days for a full refund or exchange. Items must be unused and in their original packaging. Please refer to our return policy for more information.
4. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s website.
5. Do you offer discounts for bulk purchases?
Yes! We offer discounts for bulk orders. Please contact us directly to discuss your needs, and we’ll be happy to provide you with a quote.
6. Are your products suitable for beginners?
Absolutely! Our products cater to anglers of all levels, including beginners.
7. How do I care for my fishing gear?
Proper care extends the life of your gear. Rinse your equipment with freshwater after use, store it in a cool, dry place, and regularly check for any signs of wear and tear.
8. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes, but we will do our best to assist you.
9. How can I contact customer service?
You can reach our customer service team via email at gafishingsa@gmail.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.